RHA achieves national equality mark

We have been successful in achieving a prestigious and nationally recognised equality and diversity mark for social landlords.

The QED Award, developed by Welsh housing charity, Tai Pawb, provides a comprehensive framework for improving the equality and diversity impact of an organisation. Awarded by an independent panel, it considers strategic areas such as governance, leadership and culture as well as customer-facing service provision, including access and tenant involvement.

Colleagues, tenants and board members from across the organisation, as well as our contractors and partner organisations engaged in the twelve-month accreditation process which included staff surveys, engagement with tenants, interviews, a review of policies and procedures and the production of an action plan.