Equality Diversity and Inclusion

At RHA...

We celebrate diversity and we positively promote equality and inclusion in all areas of our work.

As an landlord

We are committed to building positive and trusting relationships and by better understanding our tenants and communities we can make sure that:

  • All tenants have an equal opportunity to make the most of their lives and are not at a disadvantage because of the way they were born, where they come from or what they believe.
  • We recognise, respect, and celebrate what makes us different, such as our age, gender, ethnicity, religion, disability, sexual orientation or even our education.
  • Different groups or individuals from different backgrounds are accepted, welcomed, and supported to access all RHA services, projects, or activities.

As an employer

RHA is an equal opportunity employer. We are proud to have been successful in achieving a nationally recognised equality and diversity award for social landlords.

The QED Award (Quality in Equality & Diversity) has been developed by the Welsh Housing Charity Tai Pawb. Alongside pledging our support to the Deeds not Words campaign.

  • We ensure that there is no unfair discrimination on the basis of basis of age, disability, race, religion and belief, sex, sexual orientation, gender reassignment, pregnancy and maternity and marriage and civil partnership or any other relevant characteristics in the provision of housing, services or employment.
  • We are accredited as a Disability Confident Employer, which is a government run scheme. This means that we are committed to employing people with disabilities and we will do our best to accommodate your needs and we will look at reasonable adjustments to allow you to carry out a job and work with us.
  • We have hybrid working to ensure that you can have a work-life balance and those who may have caring responsibilities you can take advantage of our flexible working and nine-day fortnight.
  • LGBTQ+ staff are reassured that we support same-sex couples and civil partnerships, so all of our benefits and policies are extended to same-sex couples.

If you have any concerns or would like to speak to a member of the team then please contact us.

You can use the complaints procedure.

RHA Equality Diversity and Inclusion Service Standards

We know that treating people fairly (tenants, staff and community members) is vital to building good relationships. Have a read of our brochure highlighting our commitment.


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Get in touch

Got a question? Get in touch! [email protected] 01443 424200 CF40 1BE