Welsh Housing Quality Standards

What is Welsh Housing Quality Standard (WHQS)?

The Welsh Government has introduced the Standards in 2023, which has been created to upgrade social housing in Wales in a way that contributes to positive health, education and wellbeing outcomes for tenants.

 

   

Meeting the Standards

The investment required to enable homes to meet the Standard, also provides a significant opportunity to generate and retain prosperity for local communities, through the creation of jobs, training and apprenticeships in the supply chain.

The Standards outline what social landlords are expected to comply with. It is expected that all homes should be of high quality, be healthy to live in and meet community, family and individual needs of tenants. Social landlords are actively encouraged to engage with their tenants to shape their programme of works and to take account of feedback from other tenants’ lived experience of retrofits, in order to improve how homes can be efficiently and effectively maintained, upgraded and decarbonised in future.

The Standard sets the requirements that all social housing is updated and kept in good condition so social tenants have the opportunity to live in a home that must:

  • Be in good condition.
  • Be safe and secure.
  • Be energy efficient and environmentally friendly.
  • Have modern kitchen and utility areas.
  • Have up-to-date bathrooms.
  • Be comfortable and suitable for the occupants.
  • Ideally, have a garden.
  • Ideally, have pleasant outdoor spaces.

Where can residents get more information?

The WHQS document is available on the Welsh Government’s website which you can read in full by clicking the link below.

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