You can also get in touch via your online account which gives you 24/7 access to report repairs, book appointments, report anti-social behaviour.
Please visit your online account HERE
Telephone us on 01443 424200:
We are open Monday – Friday:
9.00am until 4.00pm
(excluding bank holidays)
Press option one for tenants, then choose your desired option.
If you would like to speak to us face to face in RCT, then our colleagues can visit you at your home, or somewhere in your community or book in a time at the Beacon Tonypandy office that suits you.
Our Tonypandy offices are available for meetings with our colleagues’ by booking in advance. Give us call on 01443 424200.
You can also video chat with your Housing Officer or Payment Advisor. All you have to do is CLICK HERE
Follow our step-by-step guide and book in to meet online.
Just drop us an email to:
[email protected]
We want all our residents to be satisfied with the services we provide you and your families. If at any point you are unhappy with a service or with our team then you can complain to us so we can work together to resolve.
Complete a complaint form and return to [email protected]
Or visit our dedicated website page for full details HERE