By getting involved you can review and influence the way we work and share your thoughts on our plans and services. This can be through completing the surveys we share (which is quick and easy), or through our varied Get Involved groups – see below:
Looking at your home and local environment, aiming to work in ways that are better for the planet and better for us.
HEALTH AND SAFETY
Looking at how RHA keeps tenants and staff safe.
EQUALITY, DIVERSITY & INCLUSION
Helping us to make sure our services and projects work for everyone.
As we plan and build new homes then work with us to help us understand what’s important to you, our tenants.
As we plan and build new homes then work with us to help us Working with us to decide what projects are important to tenants and how we can better support our community. understand what’s important to you, our tenants.
Support us to communicate well with tenants.
Are we communicating the right things, at the right time, in the right way.
REPAIRS AND MAINTENANCE
Working with our repairs and maintenance teams to look at the work we have planned, tenant satisfaction and if we can be better.
Looking at how we manage things like antisocial behaviour, rent collection and allocating new homes.
SATISFACTION AND COMPLAINTS
Reviewing our satisfaction feedback and complaints, to see what we’re doing well and what we can improve on.
Sometimes helping us carry out important surveys, to find out what’s important to tenants.
GOVERNANCE AND REGULATION
Completing our feedback reports to Welsh Government, making sure we are doing all the things we should be doing and that we are doing them well.
A young tenant’s group who help us to make sure we know what other young tenants want and need from RHA.
Representatives from each service group, who meet four times a year to share updates on the work of all groups.