At RHA we are committed to listening to and hearing the views of each one of our tenants on all the services we provide.
Each year, we carry out a STAR survey, where we ask for your feedback which helps us to make improvements and ensure tour support, activities and services meet your needs.
We know we may not always get things right, so our tenant commitment is to listen and learn from your experience and feedback. We are working with an independent company called Acuity Research to carry out this survey on our behalf.
- You can complete the paper survey and return it using the enclosed freepost envelope
- Complete the survey online at starsurveys.co.uk/rha using your personal code sent to you
- Or take the survey by phone, please call: 01273 287114
All our tenants will soon receive a phone call, letter, text or email and there is a prize draw for a £100 shopping voucher and 4 runner up prizes of £50 shopping vouchers. And by simply completing the survey you will be included in our free prize draw to win Love 2 Shop vouchers – just in time for the (dare we say it!) festive season!
Below you can see what you fed back to us on our last all tenant survey, and how we made improvements:
