Small actions making a big difference

At RHA we know how important it is to keep connected with our tenants and to understand what their priorities are. As a responsible landlord, we balance this with the needs of the local community. Noticing that litter or fly tipping is a problem is the first step in us taking action to create a cleaner environment.

At the end of April, we visited tenants at our Cyncoed scheme in Ynysbwl with our colleagues from our Sustainable Tenancies and Community Involvement (Get Involved) teams. We were grateful to be supported with a representative from the local authority refuse awareness team who got involved and helped us create meaningful change.
It was a lovely community-based day and a great opportunity to meet tenants who we’d not said ‘hello’ to in person before as they have recently joined us.  It’s been a challenging few years with the pandemic so being able to meet face to face and resume normal in person connections with tenants and their housing officers is never underestimated and so important. Taking part in a small community or neighbourhood clean-up like this may not sound significant but it makes a big difference. These initiatives not only help us keep the environment safe and clean but also help in reducing pollution and litter. All of these small actions contribute to us all valuing our communities.

We worked on improving their local surroundings, cleaned up communal spaces and provided two large skips which we filled.  We sorted litter and other discarded materials into three categories: landfill, recyclables and composting. All our tenants were encouraged to use the skips for removing any unwanted household items that they were unable to remove themselves or needed help with. It was a great way to get together and declutter communal and personal spaces.

Annalisa Beavan - Head of Sustainable Tenancies said:

“It was such a fantastic and productive day. We had a warm welcome and took our time to speak to our tenants about what it’s like living at this scheme and how we can improve their homes, our services, and their neighbourhood. We thank them for their time and enthusiasm and will be reviewing what they told us and feeding back our response and action plans to them soon.”
The event was such a success that we will be arranging more of these in 2023, and if you would like to know more then get in touch with your Housing Officer.
Call us on 01443 424200 0r get in touch via your new online account – MyRHA


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